Privacy Policy - Jax Local Music

Effective Date: August 20th, 2026

Jax Local Music – Jaxlocalmusic.com, and the Jax Local Music App – respects your privacy and is committed to being transparent about how information is collected, used, and shared through this website. This Privacy Policy explains how Jax Local Music collects, uses, stores, and protects information when you visit the site, submit listings or events, claim a listing, contact us, sign up for emails, purchase paid features, or otherwise interact with the platform.

We are at our core a directory website. Our foundation is on presenting information for the public to give them easy access to local music in the Jacksonville area.

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the site or our app.

1. Information We Collect

We may collect information you provide directly, including:

Name.
Email address.
Business or organization name.
Artist, band, or venue name.
Event details.
Listing details.
Claim-a-listing information.
Photos, logos, promotional copy, social links, and other content you submit.
Messages sent through contact forms, submission forms, claim forms, or other forms on the site.

We may also collect information automatically when you use the site from our analytics programs, including:

Browser type.
Device type.
Pages visited.
Time spent on pages.
Referring websites.
Site interactions.
Cookie and tracking data.

If you subscribe to updates, newsletters, promotions, or similar communications, we may collect your contact details and any preferences you provide.

2. How We Use Information

We will never sell your personal information; any information collected directly or indirectly will be kept here at Jax Local Music. We may use your information to:

Operate, maintain, and improve the website.
Publish, manage, edit, verify, or remove listings, events, profiles, and submissions.
Review and process claim-a-listing requests.
Communicate with users, submitters, artists, venues, businesses, and claimants.
Send newsletters, promotional emails, updates, and related communications.
Process paid features, sponsored placements, and promotional services.
Analyze traffic, usage, and site performance.
Prevent spam, fraud, abuse, infringement, or misuse of the site.
Enforce our Terms and Conditions and other policies.

3. Public Listings and User Submissions

Jax Local Music is a public-facing local music discovery and directory platform. If you submit an event, artist listing, venue listing, business profile, image, promotional content, or related material, some or all of that information may be displayed publicly on the website.

This may include names, event details, descriptions, public contact or booking details, locations, websites, social media links, photos, logos, and promotional materials intended for public viewing. Submitted content may also be used in connection with site promotion, editorial presentation, social media promotion, and email promotion related to the website.

Do not submit confidential, private, or sensitive information you do not want made public.

4. Claim a Listing

Jax Local Music may allow artists, venues, businesses, or authorized representatives to claim existing listings on the site. When you submit a claim request, we may collect identifying and verification information to evaluate whether you have the authority to control or update the listing.

This may include your name, email address, business affiliation, role, website or social profile links, and other information reasonably necessary to verify your request.

We may approve, deny, request more information about, or ignore a claim request at our discretion if the request cannot be adequately verified or appears misleading, unauthorized, or suspicious.

5. Email Marketing and Kit

Jax Local Music may use Kit to manage email subscriptions, newsletters, marketing emails, opt-in forms, and related audience communications. If you subscribe to emails or submit forms that connect to our email marketing system, your information may be stored and processed through Kit in accordance with its own privacy practices.

We may use Kit to send updates, featured event roundups, local music news, promotional opportunities, sponsored content, or other communications related to Jax Local Music. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us at info@jaxlocalmusic.com.

We may still send non-marketing communications related to submissions, claim requests, purchases, account-like interactions, or policy updates when necessary.

6. Payments and Stripe

Jax Local Music may offer paid listings, featured placements, sponsored visibility, or other promotional services. Payments for these services may be processed through Stripe or another third-party payment processor.

Jax Local Music does not need to directly store your full payment card number if Stripe or another processor handles the transaction. Payment information submitted in connection with a purchase is generally collected and processed by the payment provider according to that provider’s own privacy policy and terms.

We may retain limited transaction-related information, such as payer name, email address, purchase type, billing status, and transaction reference information, for recordkeeping, support, accounting, and dispute-resolution purposes.

7. Analytics and Google Analytics

Jax Local Music may use Google Analytics and similar tools to understand how visitors use the website, measure traffic and engagement, evaluate content performance, and improve the site. Google Analytics may collect information such as pages viewed, device and browser data, approximate location, referral source, session behavior, and interactions with site content.

Google Analytics may use cookies or similar technologies to help analyze use of the site. You can learn more about how Google handles data through its own policies and tools, and you may be able to control some analytics tracking through browser settings, consent tools, or Google’s available opt-out methods.

8. Cookies and Tracking Technologies

Jax Local Music may use cookies, analytics tools, embedded content tools, and similar technologies to improve site functionality, remember preferences, measure traffic, support security, and evaluate marketing or promotional performance.

Some third-party services integrated into the site, including Kit, Stripe, Google Analytics, maps, embedded video, social media content, and other plugins or services, may also use cookies or related technologies.

You can usually control cookies through your browser settings, although disabling them may affect parts of the website.

9. Sharing of Information

We do not sell your personal information in the ordinary sense of selling customer lists to unrelated third parties. However, we may share information:

With service providers that help operate the website, such as hosting providers, email service providers, analytics providers, spam filters, technical support providers, plugin or form tools, and payment processors.
With contractors or service partners helping fulfill promotional, photography, videography, editorial, or related services you requested.
When public display is part of the service or submission, such as a listing, event page, or public profile.
When required by law, legal process, or to protect rights, security, safety, property, or site operations.
In connection with a sale, transfer, restructuring, or reorganization of the business or its assets.

10. Third-Party Services and Links

The site may contain links to third-party websites and may integrate third-party services such as Stripe, Kit, Google Analytics, ticketing platforms, social media, maps, video platforms, and other outside tools or websites. Jax Local Music does not control and is not responsible for the privacy practices, content, or business conduct of third-party services.

If you click a third-party link or interact with a third-party tool, your information may be collected or processed by that third party under its own policies.

11. Data Retention

We may retain information for as long as reasonably necessary to operate the site, maintain listings, process claims, provide services, keep records, prevent abuse, resolve disputes, comply with legal obligations, and enforce our agreements.

Listings, submissions, claim records, communications, and transaction-related records may remain in active systems, archives, logs, backups, or business records for a reasonable period even after they are updated or removed from public display.

12. Data Security

Jax Local Music uses reasonable administrative, technical, and operational measures to help protect information, but no website, platform, or internet transmission can be guaranteed to be completely secure.

You submit information and use the website at your own risk.

13. Your Choices and Requests

You may be able to:

Request correction of submitted information.
Ask to update or remove a listing you control.
Submit a claim request for a listing.
Unsubscribe from marketing emails.
Request deletion of certain personal information, subject to legal, operational, backup, recordkeeping, transaction, fraud-prevention, and dispute-resolution needs.

To make a request, contact us at info@jaxlocalmusic.com. We may need to verify your identity or authority before making changes to a listing or releasing information.

14. Children’s Privacy

This site is not intended for children under 18, and Jax Local Music does not knowingly collect personal information directly from children under 18. If you believe a child has submitted personal information to the site, contact us at info@jaxlocalmusic.com so we can review and address the issue.

15. Changes to This Privacy Policy

Jax Local Music may update this Privacy Policy from time to time by posting the revised version on the website. Your continued use of the site after changes are posted means you accept the updated policy.

Last updated:

September 14, 2026

16. Contact Information

If you have questions about this Privacy Policy or want to request access, correction, update, or removal of information, contact:

Jax Local Music
Jacksonville, FL

Jaxlocalmusic.com
info@jaxlocalmusic.com